Shipping
Shipping
Estimated Delivery Times:
- Italy: 1-3 business days
- European Union: 5 business days or less
Shipment partners:
We utilize the services of Poste Italiane UPS and DHL for our shipping.
Shipping Insurance and Tracking: All orders are shipped with insurance and a tracking number, ensuring your package is protected throughout the delivery process.
Returns
30-Day Money-Back Guarantee: We understand that sometimes things don't work out as planned. That's why we offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, simply return the item in its original condition within 30 days of receipt for a full refund.
Return Instructions:
- Contact Us: Email us or send a WhatsApp. The information you can find on our Contact page.to initiate the return process.
- Packaging: Carefully repackage the item in its original packaging, including all accessories and manuals.
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Shipping: Ship the item back to the following address:
Viale Angelo Masini, 12/Piano 6, 40126 Bologna BO, Italië
Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong item was shipped.